Deal Desk Analyst

About the role

The Deal Desk Analyst provides direct support and guidance to Sales teams regarding commercial aspects of deals, including pricing quotations. This role acts as a strategic advisor, coordinating across internal departments to develop and execute pricing strategies that drive revenue and market share. The analyst will also focus on streamlining business practices and improving deal velocity.

Responsibilities

• Work with the Sales Teams in building price quotes for customers, including our largest and most strategic accounts
• Analyze deal margins and competitive positioning to ensure we are winning deals and market share without sacrificing long-term financial health
• Actively collaborate with Operations, Finance, Legal, Product and Pricing teams to optimize the on-boarding experience of customers
• Help drive the adoption of CPQ, the Sales self-service quoting tool in SFDC
• Transform raw deal data into actionable insights, identifying pricing trends and competitive shifts to influence Vonage’s global pricing strategy
• Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team
• Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and commercial best practices
• Define and manage projects to deliver further operational efficiencies and deal velocity

Required skills

• Salesforce
• Tableau
• CPQ
• Analytical skills
• Excel

Qualifications

• Bachelor’s degree in Business, Economics, Finance or Accounting

Benefits

• Medical Insurance
• Group Life Insurance
• Meal Card
• Volunteer Time
• Ericsson Care Line

About the Company

Vonage is a global cloud communications leader that helps brands accelerate their digital transformation through fully programmable-based unified communications, contact center solutions, and communications APIs.