Account Manager

About the role

Lemrock is looking for its first Account Manager to own the relationship with brand clients from the moment they sign. You will be responsible for ensuring campaign success, proving performance through data, and driving account growth. You will report to the Head of Sales and collaborate with leadership to develop and implement account management playbooks.

Responsibilities

• Manage the full lifecycle of brand accounts including onboarding, campaign setup, and performance analysis.
• Own and exceed quarterly renewal and expansion targets for your assigned portfolio.
• Conduct regular performance reviews and provide actionable recommendations to clients regarding budget and targeting.
• Develop and document account management playbooks for onboarding, reporting, and renewal processes.
• Act as the internal voice of the customer to provide feedback to the Sales and Product teams.

Required skills

• Account management
• Data analysis
• Campaign management
• AI tools
• English

Nice to have

• E-commerce
• Adtech metrics
• CPM
• CPC
• ROAS
• Startup experience

Qualifications

• 2-7 years of experience in account management within media, adtech, digital, marketplace, or e-commerce ecosystems
• Proven experience managing a portfolio of brand accounts with renewal or growth targets

Benefits

• Competitive base salary
• Variable pay
• Equity (BSPCE)

About the Company

Lemrock builds the infrastructure of agentic commerce, enabling brands to sell and distribute within conversational AI interfaces. The company has raised a 7M Euro seed round and currently manages over 100 million conversations per month for more than 150 brand clients.