Sales Operations Manager

About the role

The Sales Operations Manager will join the Revenue Operations team to optimize the success of Docker's Sales and GTM teams. This role focuses on supporting global sales organizations, specifically in EMEA and APAC, by streamlining processes, designing territory models, and managing sales technology. The position involves collaborating with leadership to define strategy, improve forecasting accuracy, and ensure efficient deal flow.

Responsibilities

• Support the global Sales leadership team in running their business with a focus on EMEA and APAC
• Design and maintain territory and segmentation models and document account engagement models
• Support forecasting processes and pipeline inspection to ensure forecast hygiene and accuracy
• Manage GTM quota and compensation models and assist in the fiscal year planning cycle
• Partner with operations owners for BDR, SE, TAM, Renewals and Channel to ensure aligned processes
• Manage and prioritize implementation of key projects including scoping and business requirement documentation
• Manage and maintain the sales technology stack and own vendor relationships
• Analyze data to identify trends and provide insights and recommendations to leadership

Required skills

• Sales Operations
• SaaS
• Territory design
• Quota modelling
• Forecasting
• Pipeline management
• Project management
• Salesforce
• Gong
• ZoomInfo
• RingLead
• LinkedIn Sales Navigator
• Google Suite

Nice to have

• BDR operations
• Renewals operations
• TAM operations
• SE operations
• SA operations
• Customer Experience operations
• Channel operations
• Provisioning operations
• Data analysis
• AI agents

Qualifications

• 4+ years of experience in Sales Operations
• Experience working for a high growth software/SaaS company

Benefits

• Generous PTO
• Quarterly Whaleness Days
• End-of-year Whaleness break
• Home office support
• Technology stipend
• Learning and development stipend
• 16 weeks paid parental leave
• Equity

About the Company

Docker is a developer tooling brand trusted by over 20 million monthly users and over 20 billion container image pulls. The company provides sandboxed environments, verified images, and secure infrastructure to make autonomous workflows trustworthy.