Revenue Operations Manager

About the role

The Revenue Operations Manager acts as the connective tissue between Sales, Marketing, Finance, and Management to ensure revenue processes run efficiently and are data-driven. This role involves managing the CRM and tooling landscape, delivering reliable performance metrics, and driving growth through process optimization across the entire customer lifecycle.

Responsibilities

• Own and continuously improve revenue operations processes across Sales, Marketing, and Finance.
• Manage, maintain, and optimise the CRM system including automation and integrations.
• Build and maintain dashboards and reports to provide leadership visibility into pipeline, forecast accuracy, and revenue performance.
• Own CRM data quality standards and establish processes to ensure accurate and reliable data.
• Partner with cross-functional leadership to align processes, definitions, and goals.
• Support revenue forecasting, pipeline reviews, and quota planning.
• Identify bottlenecks in the revenue funnel and drive process improvements.
• Evaluate and manage the RevOps tech stack and ensure smooth data flow between systems.
• Onboard and train colleagues on tools and processes to ensure consistent adoption.

Required skills

• Revenue Operations
• CRM
• HubSpot
• Data Analysis
• SaaS metrics
• Process improvement
• Stakeholder management
• English
• German

Qualifications

• Several years of relevant experience in Revenue/Sales Operations, Business Operations or a similar role

Benefits

• Learning budget
• Internal coaching and training
• Access to online learning platforms
• Paid volunteer time off
• Sabbatical after 3 years
• Lunch allowance
• Public transport allowance
• Bike leasing
• Mental Health Initiatives
• Corporate benefits platform

About the Company

Riskident is a company focused on revenue operations and growth, operating within a collaborative and supportive environment.