Heidi
GTM Operations
Salary not disclosedOnsite
- Operations
- London
- Full time
- Yesterday
Newly posted
About the role
Heidi is seeking a commercially focused GTM Operations professional to support its UK and European markets. You will partner with regional leaders to translate commercial strategy into effective operating models, processes, and reporting. This role involves hands-on management of CRM and data systems to drive consistent execution across Marketing, Sales, and Customer Success.
Responsibilities
- Partner with regional leaders to operationalise decisions on segmentation, territories, coverage, capacity, quotas and commissions.
- Build and improve processes across the full customer lifecycle from lead management through to renewal and expansion.
- Improve pipeline inspection, revenue forecasting, and customer health tracking while embedding methodologies like MEDDIC.
- Query datasets in Databricks and build reporting in Omni to support commercial decision-making.
- Maintain the regional GTM stack including HubSpot pipelines, routing, workflows, and data quality.
Required skills
- GTM Operations
- Revenue Operations
- Sales Operations
- CRM
- HubSpot
- SQL
- Databricks
- Omni
- Forecasting
- Territory planning
- Quota planning
- Lifecycle management
Nice to have
- Clay
- Gong
- CPQ
- CLM
- MEDDIC
Benefits
- Health insurance
- Dental cover
- Annual learning and development budget
- Monthly health and wellness allowance
- Home office budget
- Paid primary parental leave
- Paid secondary parental leave
- Fertility support
- Work from anywhere allowance
- Equity
About the Company
Heidi is building an AI Care Partner to support clinicians and improve healthcare delivery. The company has grown rapidly, supporting millions of patient sessions globally, and is backed by significant investment to scale its mission of doubling the world's capacity for care.