IT-Support Client Management

About the role

The IT-Support Client Management professional will be responsible for maintaining workstation systems and user software to ensure reliable IT support for internal staff. This role involves managing client environments, user administration, software distribution, and implementing IT security requirements for workstations. The position also requires documenting technical processes and supporting the ServiceDesk with technical incidents.

Responsibilities

• Maintain and optimize workstation systems and user software
• Provide reliable IT support to internal employees
• Assist the ServiceDesk with IT inquiries, technical faults, and security incidents
• Manage client environments, user administration, and software distribution
• Implement IT security requirements for workstation systems
• Document technical processes and solutions

Required skills

• IT Support
• Microsoft workstation systems
• Client administration
• Software distribution
• User administration
• ServiceDesk systems
• IT security management

Nice to have

• Baramundi
• Jira

Qualifications

• Completed vocational training as an IT specialist for system integration or IT system electronics technician
• Comparable IT qualification
• Several years of professional experience in IT support or system administration

Benefits

• Flexible working hours
• 38.5-hour work week
• Central office location
• Comprehensive onboarding
• Flat hierarchies
• Collaborative team environment