Front sales - Senior Consultant/ Consultant

About the role

The Front Sales Consultant will manage customer inquiries across multiple channels including digital platforms, email, phone, and in-person visits. The role involves providing detailed information on holiday packages and facilitating the booking and visa acquisition processes for clients.

Responsibilities

• Address inquiries received via digital platforms, emails, phone calls, and in-person visits
• Provide details about holiday packages in alignment with customer queries
• Facilitate processes for booking, visa acquisition

Required skills

• Communication skills
• Interpersonal skills
• Sales

Nice to have

• Travel industry experience

Qualifications

• Bachelor’s degree in any discipline
• Diploma or degree in travel & tourism