Training Administrator

About the role

The Training Administrator provides support within the training department to ensure the seamless delivery of high-quality administrative support across the training function. This role is central to maintaining the company's reputation for excellence, underpinning every stage of the training lifecycle from initial course enquiry through to certificate issuance and records archiving. The role holder ensures that all administrative processes meet the exacting standards required by ISO 9001, quality frameworks, and client expectations.

Responsibilities

• Deliver outstanding administrative support across all training activities, maintaining an industry-leading standard for all training deliverables.
• Manage course enquiries and bookings by responding promptly to all course enquiries and applications, updating course loading, and maintaining the reservations matrix.
• Coordinate logistics including classroom bookings, AV equipment reservations, vehicle allocations, and travel and accommodation bookings for UK and overseas programmes.
• Process all pre- and post-course administration, including training attendance records, QA documentation, exam paperwork, and the issuing of training certificates.
• Maintain accurate training records and data, including CV evidence folders, staff training matrices, and CRM updates.
• Ensure GDPR-compliant filing and archiving of all training documentation within SharePoint.
• Support financial compliance by ensuring all training travel and subsistence costs are pre-approved and aligned to budget requirements.

Required skills

• Microsoft Word
• Microsoft Excel
• Administrative support
• GDPR compliance
• Records management
• Communication skills

Nice to have

• Business Administration
• CRM systems
• ISO 9001
• Logistics coordination
• Aviation sector knowledge
• Security sector knowledge

Qualifications

• Demonstrable experience in an administrative role
• Business Administration Level 2 or equivalent

About the Company

Redline Assured Security is committed to embracing digital ways of working that drive efficiency, quality, and continual improvement across all functions.