Technical Account Manager

About the role

Aisle is seeking a Technical Account Manager to serve as the first post-sales hire. You will act as the technical owner for enterprise accounts while building the post-sales function from the ground up, including onboarding, integration, and renewal processes.

Responsibilities

• Act as the primary technical owner for enterprise accounts.
• Build and formalize post-sales processes, including playbooks, runbooks, and review cadences.
• Manage complex technical implementations involving multiple stakeholders and security reviews.
• Conduct business reviews with senior customer stakeholders up to the CISO level.
• Diagnose and resolve technical issues related to integrations and deployments.

Required skills

• Technical Account Management
• Cloud Platforms
• CI/CD
• Developer toolchains
• APIs
• Kubernetes
• Identity and access management
• Log diagnosis

Nice to have

• Cybersecurity
• AppSec
• Vulnerability management
• Cloud security
• Startup experience
• SOC 2
• ISO compliance

Qualifications

• 5+ years in technical account management, customer success engineering, solutions architecture, professional services or post-sales consulting with large enterprise customers

About the Company

Aisle is building an autonomous AI system that finds, fixes, and verifies software vulnerabilities to eliminate security backlogs. The company operates within customer perimeters to provide sovereign, AI-native security for sensitive organizations and critical infrastructure.