Applied AI Architect, Large Enterprise

About the role

The Applied AI Architect partners with organizations to turn OpenAI's models into real-world impact. You will act as the technical owner for a portfolio of customers, shaping their AI strategy and guiding them from discovery through to production adoption. This role requires balancing executive-level strategy with hands-on technical guidance to ensure measurable business outcomes.

Responsibilities

• Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
• Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
• Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
• Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
• Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value.
• Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
• Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
• Track adoption, usage, account health, production readiness, and measurable customer impact.

Required skills

• Solutions Architecture
• Technical Account Management
• AI Deployment
• Software Architecture
• Cloud Architecture
• APIs
• Distributed Systems
• Data Integration
• Security
• Privacy
• LLM
• Python
• JavaScript

Benefits

• Relocation assistance

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI capabilities and seeks to safely deploy them to the world through its products.