Associate Account Manager

About the role

The Associate Account Manager will be responsible for building relationships and driving the monetization of the Fresha platform. This role involves proactively engaging with partners to educate them on platform value, managing the sales cycle for payment solutions, and optimizing marketplace listings to maximize conversions.

Responsibilities

• Meet key performance indicators on monetization and revenue growth by engaging with and educating partners.
• Proactively introduce, educate, and convert partners to Fresha’s payments solution.
• Optimize listing content and availability competitiveness on the marketplace to maximize conversions.
• Serve as a dedicated advisor for a pool of partner accounts to assist with product adoption.
• Build internal relationships with sales and onboarding teams to ensure smooth partner transitions.
• Collaborate with product teams to provide feedback for future releases.
• Use consultative sales techniques to upsell and cross-sell the Fresha platform.

Required skills

• Account Management
• Business Development
• Sales
• Data Analysis
• Consultative Sales
• Relationship Building

Nice to have

• Bilingual
• Beauty and Wellness industry experience
• Tele-prospecting

About the Company

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.