Quality Dispense Technician

About the role

The Quality Dispense Technician is responsible for the installation, repair, and maintenance of cider dispense equipment across licensed premises within an assigned territory. This role focuses on ensuring high-quality service standards and requires a practical, problem-solving approach to equipment management. The position involves managing a personal schedule and working independently to support the company's commitment to quality.

Responsibilities

• Install, repair, and maintain cider dispense equipment at licensed premises.
• Manage a personal territory and organize daily schedules efficiently.
• Provide exceptional customer service to a varied client base.
• Utilize internal systems and tablets to manage work tasks.
• Collaborate with the wider team while maintaining high standards of work.

Required skills

• Problem solving
• Customer service
• Time management
• IT skills

Benefits

• Company van
• Tools and equipment provided
• Full training programme

About the Company

Established in 1904, Thatchers Cider is a fifth-generation family business and one of the world's leading cider makers. Based in Somerset, the company focuses on industry-leading investment in marketing, technology, and world-class production facilities.