Value Strategist

About the role

ElevenLabs is seeking a Value Strategist to help customers identify, quantify, and realize the business value of our AI portfolio, with a primary focus on ElevenAgents. This senior individual contributor role spans the full customer lifecycle, from early sales conversations through deployment and expansion. You will build the frameworks, benchmarks, and playbooks that enable our teams to articulate value consistently while working directly with customers to solve complex business problems.

Responsibilities

• Partner with Revenue teams and prospects early in the sales cycle to identify high-value opportunities and establish business cases.
• Develop global value strategy frameworks, benchmarks, calculators, and playbooks.
• Scale bespoke work into repeatable approaches for Enterprise, Mid-Market, and Commercial teams.
• Build rigorous financial and operational models to translate use cases into measurable outcomes.
• Establish success metrics and measurement approaches for proofs of concept and deployments.
• Partner with customers and internal teams to measure value realization and identify expansion opportunities.
• Influence senior stakeholders by distilling complex analysis into clear, actionable recommendations.

Required skills

• Business strategy
• Financial modeling
• Operational modeling
• Analytical ability
• Structured problem solving
• Commercial judgment
• Stakeholder management

Nice to have

• Management consulting
• Operational transformation
• AI
• Automation
• Customer experience

Qualifications

• 10+ years of relevant experience across operating roles, strategy, management consulting, analytics, finance, or customer strategy

Benefits

• Professional development stipend
• Social travel stipend
• Annual company offsite
• Co-working stipend

About the Company

ElevenLabs is an AI research and product company transforming how we interact with technology. We serve millions of users and thousands of businesses, from fast-growing startups to large enterprises, with platforms for voice, chat agents, and creative content generation.