Inbound Sales Representative

About the role

As an Inbound Sales Representative, you will serve as the primary point of contact for families seeking senior care solutions. You will provide empathetic guidance and strategic support to help caregivers navigate and select the best care options for their loved ones.

Responsibilities

• Take inbound, pre-screened leads as an inside sales representative
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options and match them with providers
• Act as a liaison between families and senior housing communities or care providers
• Reach daily production benchmarks including inbound and outbound calls
• Schedule tours for families to drive move-ins

Required skills

• Inside sales
• Inbound call center
• CRM
• Microsoft Word
• Microsoft Excel
• Typing

Qualifications

• Two or more years of experience in inside sales or inbound call center
• History of exceeding sales targets
• Ability to multitask and navigate internal systems

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

About the Company

A Place for Mom is the leading platform guiding families through every stage of the aging journey. They simplify the senior care search with free, personalized support, connecting caregivers to a network of over 15,000 senior living communities and home care agencies.