Senior Inside Sales Advisor

About the role

As a Senior Inside Sales Consultant, you will guide families through the final stages of their senior care search. This is a high-activity, performance-driven role focused on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins.

Responsibilities

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
• Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
• Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.

Required skills

• Inside sales
• Pipeline management
• CRM
• Consultative selling
• Microsoft Office

Nice to have

• Senior Living Community Sales

Qualifications

• 5+ years of experience in a quota-driven sales role
• Bachelor’s degree

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

About the Company

A Place for Mom is the leading platform guiding families through every stage of the aging journey. They simplify the senior care search with free, personalized support, connecting caregivers to vetted providers from a network of 15,000+ senior living communities and home care agencies.