Junior Expansion Account Executive

About the role

Nextiva is seeking an Expansion Account Executive to grow existing customer relationships by identifying business challenges and delivering AI-powered solutions. This role involves proactive outreach, managing the sales cycle, and driving revenue through upsell and cross-sell opportunities within the SMB customer base. The ideal candidate is a self-motivated professional who thrives in a high-activity environment and is committed to continuous learning.

Responsibilities

• Identify and close upsell and cross-sell opportunities within an existing SMB customer base
• Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities
• Listen to understand business challenges and align solutions to real customer needs
• Showcase how solutions solve specific business problems and drive outcomes through value-focused demos
• Manage pipeline, forecasting, and follow-up with discipline using Salesforce
• Take full ownership of performance, activity, and results
• Actively build product knowledge, sales skills, and understanding of AI trends

Required skills

• Sales
• Account management
• Outbound engagement
• Communication skills
• English fluency
• Salesforce

Nice to have

• SaaS
• UCaaS
• CCaaS
• BANT
• MEDDPICC
• ChatGPT
• Copilot

Qualifications

• Bachelor's degree in business or a related field
• 2+ years' experience in sales, account management, or customer-facing roles

Benefits

• Health insurance
• Vision coverage
• Dental coverage
• Life insurance
• Personal days
• Vacation days
• Christmas bonus
• Vacation premium
• Food vouchers
• Savings fund

About the Company

Founded in 2008, Nextiva is a global leader in customer experience and team collaboration through its AI-powered, conversation-centric platform. The company serves over 100,000 businesses and 1 million users worldwide.