IT Operations Analyst

About the role

UpGuard is seeking an IT Operations Analyst to build, operate, and improve the corporate technology platform. This engineering-focused role involves managing identity, endpoints, and SaaS lifecycles while automating repetitive tasks to ensure secure and efficient operations. You will own the end-to-end lifecycle of corporate technology and implement Zero Trust security practices.

Responsibilities

• Manage identity and fleet operations including Google Workspace, IdP, and MDM systems.
• Operate and improve the Cloudflare Zero Trust environment including ZTNA and secure access policies.
• Develop internal tooling and automation using Python, REST APIs, and orchestration tools to remove manual work.
• Define and maintain service operations practices such as incident, problem, and change management.
• Implement security controls, endpoint hardening, and compliance baselines across the organization.

Required skills

• Google Workspace
• Microsoft 365
• Okta
• Entra
• MDM
• SSO
• SAML
• SCIM
• DNS
• Zero Trust
• ZTNA
• Python
• REST APIs
• macOS
• Endpoint security

Nice to have

• Terraform
• Cloudflare
• n8n
• AI workflows
• Chrome Enterprise
• SOC 2
• ISO 27001

Benefits

• Monthly Lifestyle subsidy
• WFH set-up allowance
• Annual Learning & Development allowance
• Paid Parental Leave
• Generative AI subsidy
• Health Insurance

About the Company

UpGuard is a company replacing manual security bottlenecks with AI-driven precision. They build the Cyber Risk Posture Management platform that integrates security ratings, threat intel, and agentic AI to help organizations manage cyber risk.