Senior Manager, Business Operations

About the role

The Senior Manager, Business Operations serves as a strategic advisor to the global Chief Operating Officer and senior leadership team. This role drives strategic priorities, business performance, and transformational change through high-impact initiatives and data-driven insights. The position requires strong stakeholder management to ensure alignment and execution across a complex global organization.

Responsibilities

• Partner with the COO to translate business strategy into clear priorities, actionable plans, and measurable outcomes
• Lead cross-functional projects and business initiatives that drive sustainable business growth
• Design and manage executive business review processes, ensuring transparency, accountability, and alignment on key performance metrics and strategic initiatives
• Facilitate leadership forums and governance meetings that support effective decision-making and execution
• Deliver strategic analysis and actionable insights across financial, operational, customer, and market data
• Develop business cases, executive presentations, and decision-support materials that enable informed leadership and Board-level decision-making
• Build strong partnerships across Finance, Strategy, Product, Sales, Marketing, Operations, and People teams to drive alignment and execution
• Develop executive communications and change narratives that effectively articulate strategic priorities, organizational direction, transformation initiatives, and business performance updates

Required skills

• Strategic planning
• Stakeholder management
• Business operations
• Data analysis
• Executive communication
• Project management
• Change management

Qualifications

• Bachelor's degree in Finance, Analytics, or a related field
• 10+ years of experience in strategy, transformation, management consulting, program management, or senior business operations roles

About the Company

Dun & Bradstreet is a global leader in business decisioning data and analytics that helps companies worldwide grow, manage risk, and innovate. Since 1841, the company has helped businesses turn uncertainty into opportunity.