Engineering Manager

About the role

As an Engineering Manager at Olo, you will play a significant role in scaling one of the most advanced food ordering platforms in the market. You will lead high-performing teams to deliver exceptional customer experiences while managing project execution and technical strategy. This role focuses on balancing feature development with technical debt remediation to ensure sustainable system architecture.

Responsibilities

• Manage execution of engineering projects, meeting deadlines and maintaining quality standards.
• Drive the identification, prioritisation, and resolution of technical debt by collaborating with teams and product stakeholders.
• Own and execute on your team's product roadmap, aligning it with long-term business objectives.
• Develop and implement new processes to address business needs.
• Keep the team competitive by adopting new technologies and industry best practices.
• Ensure engineering teams work effectively with other functions to meet business goals.
• Deliver systems that meet performance, scalability, and quality standards.
• Regularly evaluate team performance and quality, driving necessary improvements.
• Resolve major technical issues, acting as the main point of escalation for stakeholders.
• Work with clients and partners to address technical needs and resolve challenges.
• Manage an engineering team, ensuring strategic alignment with business goals and successful execution of deliverables.
• Eliminate roadblocks and empower the team, acting as a servant leader.
• Drive team growth through mentoring, 1:1s, and development plans.
• Promote a high-performance culture that encourages innovation and diverse perspectives.
• Guide team technical development, enforce best practices, and provide mentorship.
• Lead the hiring and development of engineering talent.

Required skills

• Leadership
• Technical architecture
• System design
• Scalability
• Product roadmaps
• Team management
• Mentoring

Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field
• Equivalent practical experience

About the Company

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering data from each touchpoint into a single source to help restaurants better understand and serve every guest.