Technical Program Manager

About the role

As a Senior Technical Program Manager, you will serve as the connective tissue between strategy and execution for three cross-functional software development teams. You will optimize delivery processes, align engineering output with product priorities, and balance high-level roadmaps with detailed execution.

Responsibilities

• Manage the execution lifecycle for three cross-functional software development teams
• Align engineering deliverables with product requirements, priorities, and roadmaps
• Identify, track, and mitigate cross-team risks, blockers, and dependencies
• Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos
• Use retrospectives and delivery metrics to improve team velocity, quality, and predictability
• Own JIRA board configuration, workflows, automation, reporting, and data hygiene
• Develop standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking
• Lead the triage of incoming bugs and feature requests, ensuring timely evaluation and routing
• Partner with Product Managers to prioritize and maintain actionable, high-value backlogs
• Translate technical progress, risks, and dependencies into clear stakeholder updates
• Serve as the primary point of contact for project health, resource allocation, and delivery timelines
• Define, document, standardize, and enforce delivery and governance processes across teams
• Support SOC 2 Type I and Type II compliance through effective process controls and governance documentation

Required skills

• JIRA
• Confluence
• Scrum
• Kanban
• Scrumban
• SOC 2 compliance
• Risk management

Qualifications

• Demonstrated experience overseeing multiple software engineering teams simultaneously
• Strong understanding of the software development life cycle
• Proven experience with SOC 2 Type I and Type II compliance and governance documentation

About the Company

Monks is a global consulting firm mastering AI-powered transformations for the Fortune 100. It is the global, digital-first, data-driven, unitary operating brand of S4Capital plc.