IT-Support Client Management

About the role

The IT-Support Client Management professional will be responsible for maintaining workplace systems and user software to ensure reliable IT support for internal staff. This role involves managing client environments, user administration, software distribution, and implementing IT security requirements for workplace systems. The position also requires documenting technical processes and providing support to the ServiceDesk for technical incidents.

Responsibilities

• Support workplace systems and user software to ensure reliable IT operations.
• Assist the ServiceDesk with IT inquiries, technical malfunctions, and security-related incidents.
• Manage and optimize client management, user administration, and software distribution.
• Implement IT security requirements for workplace systems and continuously develop the client environment.
• Document technical processes and solutions.

Required skills

• IT Support
• Microsoft workplace systems
• Client administration
• Software distribution
• User administration
• ServiceDesk systems
• IT security management

Nice to have

• Baramundi
• Jira

Qualifications

• Completed vocational training as an IT specialist for system integration or IT system electronics technician
• Comparable IT qualification
• Several years of professional experience as an IT support employee, IT system administrator, or IT administrator

Benefits

• Flexible working hours
• 38.5-hour work week
• Central office location
• Comprehensive onboarding
• Flat hierarchies
• Appreciative team culture