Strategic AI transformation lead

About the role

The AI transformation lead will serve as a high-impact partner for strategic Fortune 100 accounts, helping organizations rethink their operations through AI. This role sits at the intersection of business strategy and technology, driving value realization and helping executives navigate the shift to an AI-first operating model. The lead will act as a trusted advisor to C-suite leaders, translating the platform's capabilities into measurable P&L impact.

Responsibilities

• Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework
• Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
• Lead value realization and ROI delivery by conducting analysis to frame the P&L impact of AI adoption
• Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams and risk mitigation
• Proactively identify and drive expansion opportunities by anticipating customer needs
• Scale transformation best practices by producing frameworks and communications for the wider team

Required skills

• Strategic account management
• Transformation consulting
• Change management
• Strategic thinking
• Executive presence
• Cross-functional leadership

Qualifications

• Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies
• Professional background in management consulting or strategy advisory

Benefits

• Generous PTO
• Comprehensive medical and dental insurance
• Paid parental leave
• Fertility and family planning support
• Early-detection cancer testing
• Pension scheme
• Wellness stipend
• Learning and development stipend
• Company stock options

About the Company

WRITER is an enterprise-grade generative AI platform that helps leading enterprises orchestrate AI-powered work. Founded in 2020, the company is valued at $1.9B and is backed by investors including Premji Invest, Radical Ventures, and ICONIQ Growth.