Bankkaufmann/-frau - Kreditspezialist

About the role

Smava is looking for a credit specialist to join their sales team and provide professional financial advice to customers. You will guide customers through the credit comparison process from initial contact to contract conclusion, helping them find the best loan offers based on their individual needs. This role involves no cold calling, as all customers have actively requested contact.

Responsibilities

• Act as the primary point of contact for customers, providing advice via phone and email regarding credit comparisons.
• Manage the customer journey from initial contact through to contract completion.
• Conduct needs analysis to identify and recommend optimal credit solutions.
• Utilize modern communication tools and digital platforms to ensure an efficient workflow.

Required skills

• Credit Analysis
• Sales
• Customer Service
• Telesales
• Communication

Qualifications

• Completed commercial vocational training (Bankkaufmann/-frau)
• Experience in sales or customer contact

Benefits

• Uncapped commission model
• Internal career development programs
• Professional coaching
• 30 days of vacation
• Public transport subsidy
• Lunch subsidy
• Sports and health cooperation programs
• Office lounge and rooftop terrace

About the Company

Smava is an online comparison portal that facilitates loans between customers and partner banks, aiming to make credit transparent, fair, and affordable. The company operates with a diverse team of over 50 nationalities and fosters a culture of flat hierarchies and open communication.