Regional Sales Operations Manager

About the role

The Regional Sales Operations Manager will own the operating infrastructure for the regional go-to-market engine. This individual contributor role involves partnering with sales executives to translate strategy into executable models, managing forecasting, and driving process clarity through AI and automation. The position serves as the backbone of the regional sales organization, ensuring operational excellence and data-driven decision-making.

Responsibilities

• Own the operating cadence, including territory management, account segmentation, forecasting governance, pipeline inspection, business reviews, and performance visibility.
• Partner with regional Sales leaders to improve forecast accuracy, pipeline health, sales coverage, deal quality, and operational execution.
• Work in close partnership with the Chief Business Officer’s organization and the GTM Strategy & Programs team to connect regional Sales Operations to company-wide priorities.
• Lead end-to-end coverage design, including segmentation, book cutting, territory planning, account assignment, capacity planning, and quota allocation.
• Own CRM QA and hygiene for the supported region, including SFDC hierarchy management, pipeline quality, process compliance, and forecast integrity.
• Partner with leadership on pipeline inspection, forecasting, and opportunity assessment, and build executive-ready reporting and business insights.
• Partner with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate recurring workflows and improve operations.
• Support organization design, interim coverage plans, role changes, new-hire onboarding, SPIF development, and Channel deal registration.

Required skills

• Sales Operations
• Business Strategy
• Territory Planning
• Account Segmentation
• Forecasting
• Pipeline Inspection
• Quota Planning
• Sales Capacity Modeling
• AI
• Automation
• Analytics

Nice to have

• Salesforce
• Tableau
• SQL
• SaaS

Qualifications

• Bachelor's degree or equivalent practical experience

About the Company

Dropbox is a company that focuses on designing a more enlightened way of working.