Senior Revenue Operations Business Partner, EMEA

About the role

The Senior Revenue Operations Business Partner will serve as the dedicated operational partner to the GM, EMEA, acting as the connective tissue between the regional go-to-market organization and Global Revenue Operations. This role involves owning the operating cadence, surfacing actionable insights, and turning regional strategy into executable plans across multiple EMEA areas. The successful candidate will manage forecasting, QBR processes, and process improvement initiatives to drive seller productivity and pipeline health.

Responsibilities

• Act as the trusted operational partner to the GM, EMEA, owning the region's GTM operating model and rhythm of business
• Run the EMEA forecast process end to end, including preparing and facilitating weekly forecast calls
• Own the quarterly business review (QBR) cadence, including structure, narrative, data, and readouts
• Deliver analytics and insights across the full EMEA GTM funnel, translating data into actionable recommendations
• Lead process improvement initiatives to increase seller productivity, pipeline health, and forecast accuracy
• Partner with the Global RevOps Center of Excellence to provide regional inputs and adopt standardized best practices
• Drive annual planning for EMEA, including territory design, segmentation, and capacity/headcount modeling
• Support quota setting, coverage models, and GTM design in partnership with Sales, Finance, and the broader RevOps team

Required skills

• Revenue Operations
• Sales Operations
• Strategy & Operations
• Forecasting
• Pipeline management
• QBR processes
• Salesforce
• Looker
• Hex
• Capacity modeling
• Territory design
• Segmentation
• Stakeholder management

Nice to have

• French
• German
• Spanish

Benefits

• Competitive salary package

About the Company

Aircall is an AI-powered customer communications platform used by over 22,000 companies worldwide to integrate voice, SMS, WhatsApp, and AI into one workspace. Headquartered in Paris with a strong global presence, the company is scaling quickly and is backed by world-class investors.