Product Owner - Customer Experience

About the role

Rohlik is seeking a Product Owner to take accountability for a segment of the customer journey, such as search, checkout, or their AI shopping assistant. You will drive product performance through hypothesis-driven experimentation, direct customer insights, and close collaboration with engineering cells. The role involves balancing local operational requirements across five European markets while maintaining a unified product vision.

Responsibilities

• Own business and customer metrics for a specific part of the customer journey.
• Conduct weekly customer interviews and feedback analysis to inform the product backlog.
• Translate product vision into user stories and acceptance criteria.
• Design and evaluate A/B tests to validate hypotheses and drive performance.
• Query product analytics and data warehouses using SQL to report on metrics.
• Embed with engineering cells to prototype features and align on product delivery.

Required skills

• Product Management
• SQL
• A/B testing
• Product analytics
• Backlog management
• Stakeholder management

Nice to have

• Claude Code
• Cursor
• Czech
• German
• Hungarian
• E-commerce
• Logistics

Qualifications

• 3+ years owning a consumer product backlog on web or native apps

Benefits

• Subsidised meals
• Paid vacation days above statutory
• Flexible scheduling
• Bonusly peer-recognition credits
• UNIQA private insurance
• Free Knuspr Premium membership
• Referral program

About the Company

Rohlik is the leading Central European e-grocer, serving over a million customers across five countries with a proprietary AI shopping assistant and rapid delivery services.