Client Advisor

About the role

Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients by acting as the first point of contact. This consultative sales role involves diagnosing business needs, articulating Toptal's value proposition, and managing the sales process from discovery through to closing. You will work in a high-velocity environment, balancing new inquiries with active opportunities to drive growth.

Responsibilities

• Run high energy, open-ended discovery on every inbound conversation to uncover business objectives.
• Identify client needs, qualify opportunities, and manage deal cycles from discovery through close.
• Maintain accurate pipeline and forecast data in the CRM.
• Prepare specialists for subsequent conversations and keep clients engaged through technical stages.
• Position Toptal as a strategic partner by understanding broader client growth plans.
• Execute a client-centric approach and stay current on industry trends to bring a point of view to conversations.
• Collaborate with cross-functional partners to respond to high-volume inquiries.
• Review own calls, seek feedback, and contribute to team development.

Required skills

• B2B sales
• Inside sales
• Account management
• CRM
• Consultative selling
• Communication skills
• Time management
• customer support

Nice to have

• Software sales
• Tech sales
• Professional services sales
• MEDDPICC
• Challenger sales
• SPIN selling
• Sandler training
• Global hiring
• EOR
• Payroll

Qualifications

• 2-3 years of B2B sales experience in a related role
• Demonstrated experience converting inbound opportunities into paying customers at scale

About the Company

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world's largest fully remote workforce.