Solutions Architect

About the role

The Solutions Architect will own the technical architecture for enterprise and regulated-industry deployments, bridging the gap between customer infrastructure requirements and the Plane platform. This role involves working directly with sales teams on complex deals and collaborating with engineering to address product gaps for high-stakes clients. You will ensure that deployments meet rigorous security and compliance standards while managing the technical discovery process.

Responsibilities

• Own the technical architecture for enterprise and regulated-industry deployments, from the first discovery call through a signed statement of work.
• Design self-hosted and air-gapped Plane deployments that satisfy a specific customer's security review.
• Run technical discovery with customers whose infrastructure and compliance teams will pick apart every answer.
• Define the migration path when a customer moves off existing tools, including data transition planning.
• Work daily with sales on live deals and with engineering when a customer's requirements expose a real gap in the product.
• Answer security questionnaires and navigate procurement processes for regulated buyers.

Required skills

• Technical architecture
• Self-hosted deployment
• On-premises deployment
• Networking
• SSO
• Identity federation
• Security compliance
• Technical documentation

Nice to have

• Solutions architecture
• Sales engineering
• Technical account management
• Regulated industries
• Open source contribution
• Air-gapped environments
• AI agent permissioning

About the Company

Plane is a work management platform designed for a future where humans and AI agents collaborate. It is used by teams globally and is the primary work infrastructure for organizations in regulated industries like aerospace, defense, and financial services.