Key Account Manager

About the role

The Key Account Manager will manage a portfolio of strategic accounts within the Public Sector, focusing on retention and growth. This role involves building strong stakeholder relationships, ensuring successful account onboarding, and analyzing consumption data to drive product adoption. The position requires a proactive approach to identifying client needs and negotiating contracts to ensure mutual value.

Responsibilities

• Handle a portfolio of strategic accounts in the Public Sector
• Build and maintain strong customer relationships with key stakeholders
• Proactively identify potential signals of dissatisfaction and implement solutions
• Ensure successful onboarding of new accounts and promote Alan health partner positioning
• Analyze and present consumption reports to customers through business reviews
• Identify and execute out-of-the-box initiatives to engage existing customers
• Renegotiate contracts to guarantee value and sustainable profitability
• Participate in the evolution of products and services by acting as the voice of customers

Required skills

• Sales
• Account Management
• Public Sector
• Stakeholder Management
• Contract Negotiation
• Data Analysis
• French
• English

Nice to have

• Insurance
• Benefits industry

Benefits

• Equity packages
• Comprehensive health insurance
• Commuter benefits
• Learning and training budget
• Professional coaching
• Extended parental leave
• Flexible vacation policy
• Flexible working hours

About the Company

Alan is a health insurance company that integrates insurance, prevention, and care into a single user experience. The company serves over 1 million members across 40,000 companies and is focused on building a new standard in prevention-based healthcare.