perinova IT-Management GmbH
IT Supporter
Salary not disclosedOnsite
- IT
- Munich
- Full time
- Today
Newly posted
About the role
The IT Supporter will provide first-level support for client management, including O365, M365, and AzureAD. This role involves direct interaction with end-users at customer sites in the Munich area, managing tickets, and performing hardware and software configuration. The position requires a focus on incident resolution and maintaining high-quality documentation.
Responsibilities
- Provide 1st level support for client management including O365, M365, and AzureAD
- Administer and support clients and end-users
- Interact directly with end-users at customer sites in the Munich area
- Manage and document activities within a ticket system
- Install and configure hardware and software components
- Analyze and resolve technical incidents and requests
Required skills
- IT Support
- Customer Service
- O365
- M365
- AzureAD
- Ticket systems
- German
Nice to have
- Jira
- ServiceNow
- Helpline
- English
Qualifications
- Completed vocational training as an IT specialist (Fachinformatiker)
- Equivalent practical experience as a career changer
Benefits
- Performance-related bonuses
- Modern working environment
- Continuous professional development
- Company health insurance
- Company pension scheme
- Corporate fitness program
- Company bike leasing
- Corporate benefits shopping platform
About the Company
perinova IT-Management GmbH offers a modern working environment with flat hierarchies and an open corporate culture where employee feedback is valued.