Initiativbewerbung

About the role

perinova IT-Management GmbH is seeking proactive individuals for IT support roles. The position involves managing and documenting tickets while providing high-quality customer support in a modern workplace environment.

Responsibilities

• Provide first and second level IT support to customers
• Manage and document incidents and requests using ticket systems
• Maintain a professional and friendly demeanor during customer interactions
• Work independently and as part of a team to solve technical challenges

Required skills

• IT Support
• Customer Support
• Ticket systems
• Jira
• ServiceNow
• Helpline
• Office 365
• Microsoft 365
• Teams
• Azure

Nice to have

• English

Qualifications

• Completed vocational training as an IT specialist (Fachinformatiker)
• Equivalent practical experience as a career changer

Benefits

• Performance-based bonuses
• Modern work environment
• Continuous professional development
• Company health insurance
• Company pension scheme
• EGYM Wellpass fitness program
• JobRad bicycle leasing
• Corporate benefits shopping platform

About the Company

perinova IT-Management GmbH offers a modern work environment with flat hierarchies and an open working climate where employee opinions are valued.