Account Director

About the role

As an Account Director, you will drive revenue growth and deepen customer engagement by expanding product adoption and introducing new clients to the platform. This individual contributor role involves strategic planning, proactive relationship-building, and managing the end-to-end sales cycle. You will act as a trusted advisor to customers while collaborating with internal stakeholders to deliver innovative solutions.

Responsibilities

• Proactively build deep knowledge of Diligent products, solutions, and business priorities.
• Prospect new and existing business within the designated territory for complex accounts.
• Adopt a solutions-selling approach to understand and address customer needs.
• Build deep relationships with prospects and customers to foster product growth.
• Develop and execute account plans to ensure revenue targets and customer business needs are met.
• Coordinate sales stakeholders to prioritize actions for assigned accounts based on customer needs and risks.
• Manage the end-to-end sales cycle from opportunity to deal close using approved methodologies.
• Maintain SFDC records, forecast, and report on projected bookings and closed deals.

Required skills

• Account Management
• Sales
• SaaS
• GRC
• Strategic Planning
• Negotiation
• SFDC

Qualifications

• 7+ years of success in new business acquisition and account management

Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs

About the Company

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The company empowers leaders with the technology, insights and connections they need to drive greater impact and accountability.