Cloud Governance Engineer

About the role

This is a governance role focused on defining and enforcing rules for a multi-cloud estate. You will be responsible for establishing standards, implementing them as code, and communicating technical risks to Finance, Security, and Product leadership. The role requires a focus on policy and compliance rather than building and operating infrastructure.

Responsibilities

• Define, document, and maintain cloud governance policies and standards across GCP, AWS, and Azure, and turn them into enforceable technical controls using GCP Organization Policy, AWS SCPs and Config, and Azure Policy
• Own the exception and waiver process end to end: intake, risk assessment, time-bound approval, expiry, and follow-up
• Partner with Security to enforce Identity and Access Management and network security standards across the organization, and review access models for least privilege
• Build and maintain dashboards that track governance metrics: security posture, key and credential rotation, policy violations, configuration drift, and time to remediation
• Own resource labeling and tagging standards and enforce them, so that cost, ownership, and environment can be attributed reliably
• Drive cost governance: spend visibility and showback, anomaly detection, commitment and discount coverage reviews, and surfacing waste to the teams that own it
• Collaborate with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering to keep governance controls consistent across all environments, and translate technical risk into language those stakeholders can act on
• Work with stakeholders to define service level objectives, key performance indicators, and metrics for operational efficiency
• Support the review of new third-party cloud services before they enter the estate

Required skills

• GCP
• AWS
• Azure
• Cloud Governance
• IAM
• Network Security
• Terraform
• Policy-as-code
• Python

Nice to have

• OPA
• Conftest
• Sentinel
• GCP billing
• BigQuery
• AWS Cost Explorer
• Cloudability
• Apptio
• SOC 2
• HIPAA

Qualifications

• Bachelor's degree in Computer Science, Engineering, or another relevant technical field

Certifications

• Google Cloud Professional Cloud Security Engineer
• Google Cloud Professional Cloud Architect

Benefits

• Five9 Equity Programs
• Bonus Scheme
• 10% Flex Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance
• 25 day Annual Leave

About the Company

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The company fosters a team-first culture that enables innovation, growth, and thriving while enjoying the journey together.