Account Manager - Dutch speaking

About the role

As an Algolia Account Manager, you will own and grow a portfolio of existing commercial customers, driving retention and expansion across your install base. You will build strong relationships with key stakeholders, uncover new opportunities, and ensure customers realize measurable value from the Algolia platform. This role requires a strategic, consultative approach to align solutions with customer goals and drive revenue growth.

Responsibilities

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue across your install base
• Develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion opportunities
• Act as the primary commercial point of contact for your accounts, building strong, trust-based relationships with key stakeholders and decision-makers
• Drive account planning and execution strategies that align Algolia’s solutions to customer goals
• Lead commercial conversations including renewals, pricing discussions, and expansion opportunities
• Partner closely with Customer Success, Solutions Engineering, Support, and other cross-functional teams to proactively address customer needs
• Monitor account health and usage signals to identify risks early, taking action to prevent churn and mitigate contraction
• Maintain accurate forecasting and pipeline management for your book of business

Required skills

• Dutch
• English
• B2B SaaS
• Account Management
• Renewals
• Expansion revenue
• Pipeline management

Nice to have

• eCommerce
• Digital experience platforms
• APIs
• Usage-based business models
• Consumption-based business models

About the Company

Algolia is the retrieval intelligence layer that turns intent into trusted, decision-grade outcomes. Powering more than 1.7 trillion queries a year for over 18,000 customers, they are a recognized leader for Search and Product Discovery.