Artificial Intelligence (AI) Technician

About the role

The Artificial Intelligence (AI) Technician will research, implement, and optimize AI, automation, and data-driven technologies across various business functions. This role combines AI/ML expertise with systems integration, process automation, and analytics to streamline workflows and improve decision-making. The successful candidate will work in a cross-functional environment to embed AI solutions into operations while providing technical support and training to internal teams.

Responsibilities

• Research, assess, and recommend emerging AI technologies and automation solutions that can create measurable business value.
• Deploy and optimize AI models, automation tools, and integrated workflows across different business functions.
• Integrate and optimize platforms for invoice automation, receipt management, cash-flow forecasting, labor optimization, bookkeeping, and financial reconciliation.
• Connect POS and accounting systems using integration and automation platforms such as Zapier, Make, or Omnivore.
• Develop and maintain internal AI-powered dashboards using tools such as Power BI or Looker Studio to provide insights into financial, labor, and operational performance.
• Streamline financial data flows, including bank transaction imports and accounting processes.
• Implement and evaluate reconciliation and intelligent bookkeeping solutions to improve accuracy and efficiency.
• Monitor AI systems and automated workflows, troubleshooting issues and optimizing performance, accuracy, reliability, and scalability.
• Partner with teams across finance, operations, customer support, marketing, and other functions to embed AI into day-to-day processes.
• Ensure AI implementations align with relevant industry standards, ethical principles, security considerations, and organizational objectives.
• Provide technical support, user training, and clear documentation for AI-powered applications and workflows.
• Track developments in AI, automation, and data technologies and identify opportunities for ongoing innovation and improvement.

Required skills

• AI/ML
• Automation
• Systems integration
• Data processing
• APIs
• Business intelligence

Nice to have

• Zapier
• Make
• Omnivore
• Power BI
• Looker Studio

Qualifications

• Proven experience working with AI/ML technologies, automation platforms, data processing, or systems integration
• Experience implementing or integrating business applications in finance, accounting, operations, or workforce management

Benefits

• Remote work flexibility
• Health insurance
• Additional leave
• Opportunities for pay raises