Enterprise Account Manager

About the role

Haut.AI is seeking a strategic Enterprise Account Manager to own and grow relationships with key clients. You will act as a trusted partner to drive long-term value, retention, and expansion for our AI-powered skin analysis solutions. This role involves working closely with cross-functional teams to ensure successful adoption and identifying strategic growth opportunities.

Responsibilities

• Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth
• Build deep, strategic relationships with key stakeholders and decision-makers on the client side
• Act as a trusted advisor, aligning Haut.AI solutions with clients’ business objectives and KPIs
• Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience
• Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value
• Monitor customer health, engagement, and performance metrics, and take action to mitigate risks
• Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development
• Drive regular business reviews (QBRs) and strategic check-ins with clients

Required skills

• Enterprise Account Management
• SaaS business models
• Customer lifecycle management
• Stakeholder management
• Contract negotiations
• English

Nice to have

• eCommerce
• Digital platforms

Benefits

• Performance-based bonuses
• MacBook
• Paid time off
• Sick leave

About the Company

Haut.AI is a pioneering BeautyTech startup at the intersection of AI and beauty tech, combining scientific research with artificial intelligence to deliver personalized skincare solutions. The company is backed by leading European VCs and founded by AI scientists.