Senior Account Manager DACH

About the role

The Senior Account Manager will be responsible for driving revenue targets and strategically developing existing customer relationships. This role involves managing a client portfolio to ensure maximum value delivery, identifying up-selling and cross-selling opportunities, and communicating customer feedback to internal teams. The position also requires executing sales campaigns in collaboration with marketing and business development.

Responsibilities

• Driving value for the company by successfully delivering on revenue targets
• Strategically developing existing customers by establishing long-term business relationships
• Identifying opportunities for up-selling and cross-selling
• Managing a portfolio of clients to ensure they receive maximum value from solutions
• Communicating customer feedback to ensure products and services meet needs
• Executing sales campaigns in cooperation with marketing and business development

Required skills

• B2B SaaS sales
• German
• English
• Account management
• Cross-selling
• Up-selling

Nice to have

• EDI
• e-invoicing
• ERP solutions

Benefits

• Flexible working hours
• Annual personal development budget
• Home office allowance
• Regular team events and trips
• Workations
• Wellbeing support
• Mental health resources
• Employee assistance programs

About the Company

ecosio is an innovative service company and a leading provider of B2B integration, specialising in electronic data interchange, Web EDI and e-invoicing. The company is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq.