Accounting Specialist - LATAM

About the role

The Accounting Specialist will guide Latin American hotel clients through the full onboarding process for Cloudbeds' financial and accounting capabilities. This role involves configuring chart of accounts, tax setups, and ERP integrations while ensuring compliance with regional e-invoicing requirements. You will serve as a subject matter expert, working directly with clients to translate their business processes into the Cloudbeds platform.

Responsibilities

• Guide Latin American hotel clients through full accounting onboarding including chart of accounts mapping, tax configuration, revenue recognition setup, reconciliation workflows, and country-specific e-invoicing compliance.
• Translate unique business processes such as night audits, folio management, accounts receivable, and month-end close into a properly configured Cloudbeds environment.
• Support integrations between Cloudbeds and third-party accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, and regional systems.
• Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach.
• Serve as the internal subject matter expert on Latin American hospitality accounting practices and regional fiscal compliance.
• Contribute to onboarding documentation and best-practice resources for hospitality accounting workflows across Latin American markets.
• Collaborate with Product and Engineering to relay customer feedback and help shape the roadmap.

Required skills

• Accounting
• Bookkeeping
• Hospitality industry
• PMS
• ERP
• QuickBooks
• NetSuite
• M3
• E-invoicing
• Spanish
• English
• SaaS

Nice to have

• Hotel operations
• Front office
• Night audit
• Revenue management
• Portuguese
• AI tools
• Workflow automation

Qualifications

• 5+ years of hands-on accounting or bookkeeping experience in the hotel or hospitality industry
• Proven experience configuring or supporting integrations between a hotel PMS and accounting or ERP software

Benefits

• Remote First work environment
• PTO
• Monthly Wellness Fridays
• Fully Paid Parental Leave
• Home office stipend
• Professional development courses
• Manager training
• Upskilling

About the Company

Cloudbeds is a hospitality software provider that powers properties across 150 countries with an intelligently designed platform. Founded in 2012, the company is a remote-first organization recognized as a top hotel PMS solutions provider and a Deloitte Technology Fast 500 company.