Claims Analyst

About the role

As a Claims Analyst at Insify, you will be responsible for the intake, handling, and settlement of business insurance claims, including liability and disability claims. You will play a key role in improving claims processes, training AI, and developing a scalable claims platform for European markets. This role combines traditional claims handling with process innovation and technology integration to deliver a personal and efficient customer experience.

Responsibilities

• Intake, treatment, and settlement of insurance claims
• Handling disability insurance (AOV) intakes and objections
• Supporting customers with empathy and expertise
• Liaising with experts, lawyers, insurers, and reinsurers
• Contributing to process optimization, AI training, and automation
• Building an innovative claims approach for multiple European countries

Required skills

• Claims handling
• Analytical skills
• Dutch
• English

Nice to have

• AOV claims
• WFT Schade zakelijk

Qualifications

• WFT Basis

Benefits

• Pension plan with 6% employer contribution
• Travel allowance
• 25 vacation days
• Alleo subscription budget
• Company MacBook
• Internal leadership programs and coaching

About the Company

Insify provides transparent, flexible, and fairly priced insurance tailored to the needs of entrepreneurs. The company operates as a 100% digital insurer, serving thousands of customers across Europe.