Financial Operations Intern

About the role

Dutchie is seeking a Financial Operations Intern to support the Finance and Accounting teams with billing, cash application, collections, and partner payment processes. This role provides hands-on experience in a fast-paced environment, assisting with operational tasks to ensure smooth billing and reconciliation. The intern will report to the Revenue Lead and work approximately 30 hours per week.

Responsibilities

• Support collections efforts by engaging with customers to resolve payment issues.
• Apply customer payments to appropriate accounts and ensure accurate record-keeping.
• Prepare reports on payment status, cash reconciliations, and key metrics.
• Support month-end close activities by reconciling Accounts Receivable.
• Collaborate with cross-functional teams to address customer payment inquiries.
• Assist with internal and external audits by providing documentation.
• Assist in the development and implementation of new processes to enhance accounts receivable efficiency.
• Monitor and respond to Zendesk tickets related to billing and payments.

Required skills

• Accounting
• Finance
• Microsoft Excel
• Communication skills
• Time management

Nice to have

• Salesforce
• Sage Intacct
• Zuora
• Zendesk
• AI-powered tools

Qualifications

• Currently pursuing or recently completed a degree in Accounting, Finance, or a related field

Benefits

• Company-provided technology

About the Company

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations and providing consumers with safe access to cannabis. The company supports thousands of dispensaries across North America and has been recognized as a top innovator and startup.