Value Strategist

About the role

The Value Strategist will help customers identify, quantify, and realize the business value of ElevenLabs products, with a primary focus on ElevenAgents. This senior individual contributor role spans the full customer lifecycle, from early sales conversations through deployment and expansion. You will build the frameworks, benchmarks, and playbooks that enable the organization to articulate and measure value consistently across Enterprise, Mid-Market, and Commercial accounts.

Responsibilities

• Partner with Revenue teams and prospects early in the sales cycle to establish the business case for investing in ElevenLabs.
• Develop global value strategy frameworks, benchmarks, calculators, and discovery approaches.
• Scale bespoke work into repeatable methodologies for broader team use.
• Build rigorous financial and operational models to translate use cases into measurable outcomes.
• Establish success metrics and measurement approaches for proofs of concept and deployments.
• Analyze customer and industry data to pressure-test assumptions and develop recommendations.
• Influence senior stakeholders by communicating complex analysis simply and credibly.

Required skills

• Financial modeling
• Operational modeling
• Business strategy
• Data analysis
• Revenue strategy
• Customer engagement

Nice to have

• Management consulting
• Operational transformation
• AI
• Automation
• Customer experience

Qualifications

• 10+ years of relevant experience across operating roles, strategy, management consulting, analytics, finance, or customer strategy

Benefits

• Professional development stipend
• Social travel stipend
• Annual company offsite
• Co-working stipend

About the Company

ElevenLabs is an AI research and product company that launched in January 2023 with the first human-like AI voice model. They serve millions of users and thousands of businesses, offering platforms for voice and chat agents, content creation, and developer access to AI audio models.