Solutions Consultant

About the role

The Solutions Consultant will focus on the technical sales of Nextiva’s solutions, serving as a key technical resource throughout the sales process. This role involves designing tailored product demonstrations, leading technical discovery, and coordinating with internal teams like Product, Engineering, and Professional Services to deliver customer-centric solutions.

Responsibilities

• Lead business and technical discovery to uncover customer requirements, pain points, and success criteria
• Design and deliver tailored product demonstrations
• Foster relationship with third-party vendors and partners to enhance solution offerings
• Own proof-of-concept (POC) engagements, including scoping and success criteria
• Respond to RFPs/RFIs and security questionnaires
• Partner with Account Executive on account strategy and deal planning
• Act as the technical voice of the customer back to Product and Engineering
• Handle basic objection handling on architecture, security, and integrations

Required skills

• Pre-sales
• Sales engineering
• Technical consulting
• Python
• JSON
• HTML
• CSS
• JavaScript

Nice to have

• UCaaS
• CCaaS
• CRM
• SIP
• VOIP
• AI
• APIs
• Automation Services
• Data Security & Privacy
• Lucidchart

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Flexible Time Off
• Paid Parental Bonding Leave
• 401(k) with company match
• Health Savings Accounts
• Employee Assistance Program

About the Company

Founded in 2008, Nextiva is a global leader in customer experience and team collaboration through its AI-powered, conversation-centric platform. The company serves over 100,000 businesses and 1 million users worldwide.