DBS Bank Ltd
Associate, Customer Experience Reporting Specialist
Salary not disclosed
- Consumer Banking Group
- India
- Full time
- 1mo ago
About the role
The role is responsible for building performance trends and identifying gaps in customer experience metrics. The specialist will leverage data analytics and MIS reporting to generate actionable insights on customer and employee experience while ensuring accurate and timely report publication.
Responsibilities
- Build performance trends and identify gaps in customer experience metrics.
- Leverage data analytics and MIS reporting to generate actionable insights.
- Ensure accurate and timely publication of reports.
Required skills
- Data Analytics
- MIS reporting