SDR/Setter

About the role

As an SDR/Setter, you will serve as the primary point of contact for inbound leads, qualifying prospects and building commitment to ensure successful handovers to the sales team. You will manage lead follow-ups, engage with existing product customers for potential upsells, and maintain high performance standards within a fast-paced coaching environment. This role is critical for driving revenue growth and requires a proactive approach to lead management and CRM documentation.

Responsibilities

• Qualify inbound leads quickly and structure appointments with genuine commitment.
• Manage show-rates through proactive confirmation, preparation, and pre-qualification.
• Maintain accurate lead documentation and pipeline data within Salesforce.
• Conduct initial contact via phone and messaging platforms to build trust and address objections.
• Manage the handover process to closers to ensure a seamless transition.
• Monitor personal KPIs including show-rate, appointment volume, and cash collected.

Required skills

• Sales
• Lead qualification
• CRM
• Salesforce
• Communication
• Telephone sales

Nice to have

• Coaching industry experience
• Fitness industry experience
• Finance industry experience
• Online business experience

Qualifications

• Proven experience in telephone or digital customer contact as an SDR, Setter, or in internal sales

Benefits

• Performance-based compensation
• Remote work

About the Company

Erschaffe dich neu is a leading coaching brand in the DACH region focused on personal development. With over 10 years in the market, the company maintains a significant social media presence and a large customer base, aiming to become the largest personal development company worldwide by 2050.