SDR/Setter

About the role

As an SDR/Setter, you will serve as the primary point of contact for inbound leads, qualifying prospects and building commitment to ensure high-quality appointments for the sales team. You will manage lead follow-ups, handle CRM documentation, and actively contribute to revenue growth within a high-performance coaching environment. This role requires a proactive approach to sales, strong communication skills, and the ability to manage a pipeline effectively.

Responsibilities

• Qualify inbound leads quickly and structure appointments with genuine commitment
• Manage show-rates through confirmation, preparation, and pre-qualification
• Maintain accurate lead documentation and pipeline data in Salesforce
• Conduct initial contact via phone and WhatsApp to build trust and address objections
• Manage the handover process to closers to ensure a seamless transition
• Monitor personal KPIs including show-rate, appointments, and cash collected

Required skills

• Sales
• Lead qualification
• CRM
• Salesforce
• Communication
• Pipeline management

Nice to have

• Coaching industry experience
• Fitness industry experience
• Finance industry experience
• Online business experience

Qualifications

• Proven experience in telephone or digital customer contact as an SDR, Setter, or in internal sales

Benefits

• Performance-based compensation
• Remote work

About the Company

Erschaffe dich neu is a leading coaching brand in the DACH region focused on personal development. With over 10 years in the market, the company maintains a significant social media presence and a high-performance culture dedicated to growth and results.