Manager, Applied AI Architects

About the role

The Manager of Applied AI Architects will lead a team of senior technical leaders responsible for the technical strategy and customer journey for OpenAI's largest customers in the North EMEA region. This role involves partnering with customer executives and technical teams to guide them from pre-sales discovery through to sustained production adoption of AI solutions. The manager will define the operating model for technical account plans and ensure business priorities translate into actionable adoption roadmaps.

Responsibilities

• Hire, coach, and develop a high-performing team of Applied AI Architects.
• Define and refine the strategy and operating model for Applied AI Architecture across Europe.
• Partner with Sales leadership to prioritize accounts, allocate technical resources, and establish technical strategies.
• Ensure Applied AI Architects serve as primary technical advisors for their portfolios.
• Lead complex customer journeys connecting executive vision with solution evaluation and production deployment.
• Coach the team on architectures spanning models, data, security, privacy, and deployment.
• Build relationships with C-suite and senior technical stakeholders as an executive technical sponsor.
• Mobilize cross-functional teams to remove blockers and deliver a cohesive customer experience.

Required skills

• AI systems
• Frontier models
• Agentic applications
• Cloud architecture
• API
• Data integration
• Security
• Privacy
• Enterprise deployment
• Go To Market

Qualifications

• 10+ years of experience in customer-facing technical roles
• 4+ years of people-management experience

Benefits

• Relocation assistance

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI capabilities and seeks to safely deploy them to the world.