Senior AI transformation lead

About the role

The AI transformation lead will serve as a strategic partner for Fortune 100 accounts, helping organizations rethink their operations through AI-first models. This role sits at the intersection of business strategy and technology, focusing on driving measurable P&L impact and value realization for enterprise clients. You will act as a trusted advisor to C-suite leaders, orchestrating complex programs and defining the playbook for enterprise AI transformation.

Responsibilities

• Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams
• Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
• Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption
• Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
• Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
• Scale transformation best practices by producing and processifying decks, frameworks, and communications for the wider team

Required skills

• Strategic account management
• Transformation consulting
• Change management
• Strategic thinking
• Executive presence

Qualifications

• Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies
• Professional background in management consulting or strategy advisory

Benefits

• Generous PTO
• Comprehensive medical and dental insurance
• Paid parental leave
• Fertility and family planning support
• Early-detection cancer testing
• Competitive pension scheme
• Wellness stipend
• Learning and development stipend
• Company-wide off-sites
• Company stock options

About the Company

WRITER is an enterprise generative AI platform that helps organizations orchestrate AI-powered work. Valued at $1.9B and backed by leading investors, the company enables enterprises to build and deploy AI agents grounded in their own data.