Senior Product Manager

About the role

The Senior Product Manager will own the end-to-end product lifecycle for automated identity verification solutions. This role involves shaping strategy, managing the roadmap, and driving delivery while supporting customer migrations and collaborating with cross-functional leadership.

Responsibilities

• Business outcome ownership: define measurable goals and KPIs and drive outcome-oriented delivery.
• Roadmapping: maintain an outcome-focused roadmap that converts market, regulatory and customer insights into prioritized initiatives.
• Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews.
• Incident triage & quality: rapidly triage issues, gather context, coordinate fixes, run post-incident reviews and capture preventive actions.
• Migration support: help define pragmatic migration plans, cutover guidance, deprecation strategies and customer enablement materials.
• Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots.
• GenAI-enabled ways of working: use GenAI to accelerate discovery, specification, incident summaries and reporting.

Required skills

• Product management
• Customer facing
• Technical fluency
• APIs
• Agile
• Jira
• Confluence
• GenAI
• German
• English

Nice to have

• Enterprise customer migration

Qualifications

• Degree in Business, Computer Science or related field

Benefits

• Mental health platform access
• Udemy training platform
• Equipment support
• Flexible working hours
• Paid special leave days
• Workcation possibilities

About the Company

IDnow is a leader in digital identity and fraud prevention in Europe, empowering enterprises with AI-driven, SaaS-based identity solutions. The company has offices in Germany, United Kingdom, Romania and France, and serves a wide range of international clients across industries like financial services, telecommunications, and travel.