Smava GmbH
Kundenberater - Kreditabsicherung
Salary not disclosedRemote
- Sales
- Berlin
- Full time
- Today
Newly posted
About the role
Smava is an online comparison portal that makes loans transparent, fair, and affordable. As a customer advisor for credit protection, you will provide telephone consultations to customers regarding insurance products after they have taken out a loan. You will work independently within a supportive team to ensure high customer satisfaction through tailored solutions.
Responsibilities
- Advise customers by phone on insurance products for loan protection
- Determine individual customer needs and provide tailored solutions using internal systems
- Ensure high customer satisfaction through service-oriented communication
- Manage customer interactions without cold calling
Required skills
- Sales
- Customer service
- Telesales
- Communication
Qualifications
- Completed commercial vocational training
Benefits
- Uncapped commission model
- Internal career programs
- Professional development and coaching
- 30 days of vacation
- Additional child sick days
- Sports provider partnerships
- Equipment provided for home office
About the Company
Smava is an online comparison portal that mediates loans between customers and partner banks, aiming to make credit transparent, fair, and affordable. The company operates with a diverse team of over 50 nationalities and fosters an inclusive environment with flat hierarchies.