Quality Associate

About the role

The Last Mile Analytics and Quality team is seeking a Quality Associate to serve as the first line of support for address resolution, geocode correction, map edits, driver support, and static route management. This role involves managing operational activities related to transportation processes and optimization to improve the customer experience.

Responsibilities

• Perform address resolution and geocode corrections
• Execute map edits and manage static routes
• Provide support to drivers
• Manage overlapping operational tasks related to transportation optimization